Reference

Terms Conditions at rani88

These Terms & Conditions govern how you use your rani88 account, make deposits through bKash, Nagad or Rocket, request withdrawals, and interact with our platform.

Account RulesPayment TermsEligibility by RegionWithdrawal ConditionsUser Obligations
rani88 Terms Conditions at rani88
HOW WE HANDLE YOUR DATA

Security, Retention and Your Rights Under These Terms

We take your account data seriously. This section outlines how information is stored, who can access it, and how you exercise your rights. Everything here works alongside the commitments in our Privacy Policy, but these Terms set the contractual basis for how we act on your data in practice.

Data Encryption

All data transmitted between your device and rani88 is encrypted using SSL. Payment details sent via bKash, Nagad or Rocket pass through encrypted channels before reaching our servers, reducing exposure to interception during transit.

Cookie Usage

We use cookies to maintain your session, remember preferences and analyse traffic patterns. You can manage cookie settings in your browser. Blocking essential cookies may prevent login or payment processing on certain pages.

Account Security

Your account is protected by a password you set at registration. We encourage unique passwords and regular changes. If suspicious activity is detected, we may temporarily lock the account and ask you to verify ownership through your registered wallet or email.

Data Retention

We retain account records for as long as your account remains active, plus a period required by applicable regulations. After closure, personal data is anonymised or deleted according to our internal retention schedule unless law requires otherwise.

Your Rights

You may request a copy of the personal data we hold, ask for corrections, or request deletion subject to legal and contractual obligations. Submit requests through live chat or email and we will respond within a reasonable timeframe.

How to Request Changes

To update account details, verify your identity via the registered bKash, Nagad or Rocket wallet linked to your profile. Once verified, changes to name, contact information or payment method are processed and confirmed by email or chat notification.

CONTACT OUR TEAM

Where to Reach Us About These Terms

If any clause here is unclear or you need to dispute a decision made under these Terms, our support channels are open. We handle account queries, payment disputes and eligibility questions through the paths below. Response time depends on volume, but we aim to acknowledge every request promptly.

Team online

Live Chat

Open the chat widget from any page on rani88. Our agents can walk you through specific clauses, explain how a term affects your account, or escalate a dispute to the relevant team for review.

Email Support

Send your query with your registered account details. Email works well for document submissions, formal disputes or any request where you need a written record of our response for your own files.

Help Centre

Browse categorised answers covering account closure, payment holds, verification steps and eligibility questions. If an article does not resolve your concern, each page links directly to live chat for follow-up.

Frequently Asked Questions About Our Terms

Below are answers to common queries players raise about these Terms & Conditions. If your specific question is not covered, reach out through live chat or email and we will clarify directly.

Eligibility depends on your local law and eligible regions. We do not confirm legality for any specific jurisdiction. You are responsible for determining whether holding an account and placing transactions is permitted where you live before you register.

No. Each person may hold only one rani88 account. If we detect duplicate accounts — same identity, same wallet, same device fingerprint — all duplicates will be closed and any remaining balances may be forfeited under these Terms.

Inaccurate registration information, including a bKash, Nagad or Rocket number that does not belong to you, may result in account suspension. We verify details during withdrawal requests, so discrepancies discovered at that stage can delay or block payouts.

We publish the revised document on this page with a new effective date. Continued use of your account after that date means acceptance. For significant changes we may also send a notification through your registered email or chat inbox.

We may ask for identity confirmation linked to your registered mobile wallet — bKash, Nagad or Rocket. This can include a screenshot of your wallet profile, a national ID scan, or answering security questions tied to your account history.

Yes, under specific circumstances: fraudulent activity, breach of these Terms, use of someone else's payment credentials, or operating from a restricted region. Where possible we notify you, but immediate closure without prior warning is permitted under our policy.

Yes. Each promotion carries its own conditions published on the relevant promo page. Those conditions work alongside these Terms & Conditions; in case of conflict, the specific promotional conditions apply to that offer only.

Contact our support team through live chat or email with your account details and a clear description of the issue. We review disputes case by case and aim to provide a resolution or explanation within a reasonable timeframe.

After closure, personal data is retained for the period required by applicable regulation, then anonymised or deleted. You can request early deletion, but we may need to retain certain records to comply with legal obligations or resolve pending transactions.

Yes. All transactions through bKash, Nagad or Rocket are governed by these Terms. Payment processing times, verification requirements, and conditions under which a transaction may be reversed or held are outlined in the relevant sections above.